I have been so excited about launching our new business that I think I am invincible! However, last Friday it was shown that I am not. I sent out a lot of orders, thankfully to close friends. It was our second delivery batch, I wasn't involved in the first, which was successful. I cut corners, to save costs - WOW, packaging is expensive, who knew!
A bit about my personality: I jump in and work out how to do things later; I am really good at firefighting; I take things so personally to begin with; I learn quickly; I don't do what I expect others to do!; I let myself down more than I let others down.
WHAT I LEARNED
I spent most of Friday in a fury with myself, for being so silly to not follow the process - that I had implemented for the first delivery. However, I now know the consequences and will make sure that there is a reason for having check lists and that our deliveries will go out, well insulated and tidy.
Nothing sloppy in delivery from us!